On a breezy September evening in 2024, the city of Charlotte buzzed with anticipation as residents and students gathered at Queens University of Charlotte for a captivating event titled “Legacy of Leadership: A Conversation with Hugh McColl.” This chat brought together one of Charlotte’s most distinguished figures, the former chairman and CEO of Bank of America, for an intimate conversation that would riffle through his rich tapestry of experiences in the banking industry, community development, and leadership.
At 89 years young, Hugh McColl still exudes a warmth and charisma that keeps his audience engaged. From the outset, McColl shared fond memories of his upbringing, skillfully connecting his path from a small-town boy to a titan in the banking world. He illuminated how his earlier life experiences shaped his leadership philosophy and inspired his dedication to community service. “I always believe,” he said, his eyes twinkling, “that a leader must not only think of profits but also the people in the community.”
For many, McColl defines an era. His tenure at Bank of America included major consolidations that altered the landscape of banking in the 1980s and 1990s. This transformation didn’t just change the bank — it redefined Charlotte itself, turning it into a significant financial hub. During the discussion, he excitedly recounted the challenges he faced while leading innovations and streamlining massive operations. One of his key takeaways for aspiring leaders? “You have to embrace change. It’s the only way to evolve.”
While many know him for his banking achievements, McColl is also a passionate advocate for the arts and civic initiatives in Charlotte. His role in revitalizing the uptown area and promoting local arts showcases his commitment to enhancing the community’s cultural fabric. “Investing in art is investing in identity,” he noted, emphasizing the importance of a city’s character.
As the evening progressed, McColl shared invaluable lessons he learned over the decades — valuable nuggets for anyone looking to make their mark professionally. McColl reflected, “Being a great leader isn’t just about making decisions; it’s about listening to your team and being responsive.” This advice resonated with the audience, many of whom were young professionals eager to pave their paths to success.
The conversation flowed naturally, thanks in part to Will Sparks, the Dennis Thompson chair and professor of leadership at the McColl School of Business, who artfully guided the dialogue. Sparks consistently drew out McColl’s wisdom, emphasizing how his perspective could serve as a valuable blueprint for future leaders.
As the event reached its conclusion, it coincided with the launch of the newly redesigned McColl MBA program. Designed with Charlotte’s evolving professional community in mind, the program promises unparalleled flexibility, field-based consulting experiences, and a robust focus on leadership, all inspired by McColl’s legacy. “The world needs adaptable leaders,” McColl stated, reinforcing the importance of the new program in fostering the next generation of decision-makers. This is an excellent opportunity for anyone aspiring to lead in their respective fields.
The evening not only celebrated McColl’s achievements but also pointed toward the future of leadership in Charlotte. With a mix of humor and humility, McColl encouraged everyone present to pursue their passion while strengthening their community. “Charlotte is the canvas, and each of us is an artist,” he concluded, leaving a lasting impression on the audience as they departed inspired and eager to make their mark.
For those interested in the McColl MBA program, more information is available at the university’s website. It’s clear that with leaders like Hugh McColl, the future of Charlotte looks bright.
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