Ethan Bullard from Charlotte recently faced exorbitant towing fees after his car was stolen from his driveway. Recovering his vehicle from the towing company cost him $745, raising concerns about towing regulations in North Carolina. Bullard is now advocating for reforms to protect car owners from predatory towing practices following thefts. Lawmakers are looking to address these issues through proposed legislation aimed at regulating towing fees and procedures, prompting discussions around consumer protections in the towing industry.
A Charlotte resident recently had an experience that no one should have to go through. Imagine having your car stolen from right outside your home only to discover that recovering it will cost you an exorbitant fee! That’s exactly the situation that Ethan Bullard found himself in when his car was stolen on December 18. After a spare key was left in the vehicle, it was taken right out of his driveway, leaving him feeling violated and helpless.
After alerting the authorities to what happened, Bullard received the news that his car had been found and was towed from the Wexford Apartments. Sounds good, right? Unfortunately, the relief was short-lived. The towing company, Overtime Towing and Transport, slapped a whopping $745 recovery fee on Bullard’s invoice! Among these charges was a staggering $350 “recovery fee” specifically for towing stolen vehicles. This left Bullard feeling frustrated, as if he were being “robbed after getting robbed.”
To add insult to injury, Bullard’s insurance has a $1,000 deductible, meaning all of these fees would have to come straight out of his own pocket. It’s no wonder this left Bullard questioning the fairness of towing fees in the state.
One of the biggest concerns that Bullard has raised is about the state of towing regulations in North Carolina. Since a decision made by the North Carolina Supreme Court back in 2014, cities no longer have the authority to set limits on towing fees, meaning companies can pretty much charge whatever they want. This lack of oversight seems to open the door for predatory practices, especially in situations like Bullard experienced, where car owners are already dealing with the stress of having their vehicle stolen.
Bullard is advocating for reforms that could change the way towing companies operate, suggesting they could check the vehicle identification number (VIN) before towing, giving car owners an opportunity to recover their stolen vehicles themselves. After all, wouldn’t it make sense to give people a fair shot at getting their property back without incurring hefty unexpected bills?
Lawmakers in the state have noticed these issues and are stepping in to address them. In May 2024, a bill was introduced aiming to reform towing laws. This proposed legislation seeks to set maximum towing fees, create a commission overseeing these regulations, and tackle issues related to abandoned vehicles and improper towing procedures.
As it currently stands, North Carolina law mandates that vehicle owners must be notified within 24 hours if their vehicle has been towed, including details about its location and the procedures required to retrieve it. However, what’s on the table now includes a more comprehensive range of protections. This new bill would not only create a permitting process for towing businesses but also implement a complaint system, require clear signage regarding parking rules, and limit the distance vehicles can be towed.
The bill has garnered bipartisan support, indicating that this issue resonates across the political spectrum. Charlotte officials have also noted a concerning trend regarding the high volume of vehicles being towed each year, some of which could be connected to predatory towing practices.
What Bullard experienced is an unfortunate reality for many car theft victims, and it highlights a significant gap in consumer protection within the towing industry. If lawmakers successfully implement tighter regulations, it could not only provide peace of mind to those affected by car theft but also ensure that towing companies operate more fairly and transparently. As conversations around these reforms progress, many residents hope for a future where they won’t be left feeling victimized twice—once by thieves and again by exorbitant towing fees. Let’s stay informed and keep an eye on how this situation evolves for the better!
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